Refund & Returns
Aapki Satisfaction
Hamari Priority
Aarco Aura mein hum chahte hain ki aap 100% khush rahein. Koi bhi problem ho — hum solve kar denge. Promise!
- ✓Wrong product deliver hua ho
- ✓Damaged ya defective product
- ✓Size mismatch (as per size chart)
- ✓Color significantly alag ho
- ✓7 din ke andar request
- ✓Tags aur packaging intact ho
- ✕7 din ke baad return request
- ✕Worn, washed ya used product
- ✕Tags ya labels remove ho gaye
- ✕Customer se damage hua ho
- ✕Sale / Clearance items
- ✕Custom / altered products
COD orders ke liye: Refund bank transfer se hoga. Account details WhatsApp pe bhejni hongi.
Agar aap same product ka alag size ya color chahte hain — hum khushi se exchange karenge! Stock availability ke hisaab se exchange hogi.
Exchange ke liye original product wapas bhejna hoga. Naya product dispatch hone mein 2-3 business days lagte hain delivery ke baad.
Agar requested item out of stock ho toh full refund diya jaayega.
Delivery ke time packaging damage dikh rahi ho toh delivery accept karte waqt unboxing video zaroor banao — yeh return claim ke liye zaroori hai.
Product damage ya defective ho toh 24 ghante ke andar photos/video ke saath WhatsApp karo. Hum turant replacement ya full refund denge — koi sawaal nahi!
Return ya refund ke baare mein kuch bhi poochna ho —
seedha WhatsApp karo, 5 minute mein jawab milega!